Solutions
Retailer Onboarding

From Buyer Approval
To Products Live. Faster.

Winning shelf space is hard. Getting products live shouldn't be. Mirchi manages every operational step — from item setup and portal submissions to compliance and go-live — so your team can stay focused on growing the business.

BrandsBrokersManufacturersSuppliersDistributors
The Challenge

The buyer said yes.
Now the real work begins.

Most companies underestimate what happens between buyer approval and products going live. Retailer portals, compliance requirements, error cycles, and data preparation consume weeks — and revenue waits.

Every Retailer Has a Different Process

Every retailer has different portals, templates, attribute requirements, and submission rules. Learning and managing each one is a full-time retail operations job most teams can't sustain.

Small Errors. Big Delays.

A single wrong attribute, missing image, or incorrect GTIN triggers a rejection. Each cycle adds days or weeks to your launch timeline — and every week offline is lost revenue.

Retailer Portals Weren't Built for Speed

Item setup, validation rules, error codes, resubmission processes — navigating retailer portals without experience turns a 2-week launch into a 10-week project.

Simultaneous Launches Multiply the Problem

Launching into multiple retailers at once — or adding new channels while managing existing ones — creates retail operations complexity most teams aren't built to handle without dedicated resources.

Why Brands Choose Mirchi
Specialists in retailer onboarding across 80+ channels
White-glove execution from buyer approval to go-live
Flat-fee projects — not a percentage of sales
Built to complement your broker, not replace them
Human expertise enhanced with AI-powered workflows
How Mirchi Delivers

Every step between approval
and live. Handled.

Intake · Map

Retailer-Ready Product Data

We prepare every product record to meet each retailer's exact requirements — attributes, images, GTINs, compliance data, and category-specific fields — before anything touches a portal.

  • Retailer-specific attribute mapping and completion
  • Image preparation to each retailer's specifications
  • GTIN, UPC, and compliance data validation
  • Category and taxonomy alignment per retailer
  • Pre-submission data quality review
Validate · Syndicate

Portal Execution

We submit to retailer portals, track every submission, manage error flags, and handle resubmissions until every SKU is live. Your team never has to navigate a retailer portal.

  • Retailer portal item setup and submission
  • Error code interpretation and resolution
  • Resubmission management until products go live
  • Launch status tracking and confirmation
  • Compliance issue escalation and resolution
Syndicate · Maintain

Launch Management

We coordinate simultaneous launches across multiple retailers and channels — managing each retailer's timeline, requirements, and process in parallel so nothing falls through the cracks.

  • Parallel multi-retailer launch management
  • Channel-specific requirement tracking
  • Launch timeline coordination and reporting
  • Post-launch compliance monitoring
  • Ongoing new SKU onboarding support
The Workflow

From buyer approval
to products live.

Six steps. Every step owned by Mirchi. Your team stays focused on growing the business.

01

Intake

Collect all product information needed for retailer submission — specs, images, GTINs, attributes, compliance data — from any source.

02

Map

Map product data to each retailer's exact attribute schema, category requirements, and portal format.

03

Validate

Pre-submission quality checks ensure every record is complete, accurate, and compliant before it reaches a retailer portal.

04

Submit

We handle portal item setup and submission for every retailer. Error flags managed, issues resolved, resubmissions handled.

05

Go Live

Products go live. We confirm activation, check compliance, and verify listings are appearing correctly across every channel.

06

Maintain

New SKUs, product updates, seasonal launches, and compliance monitoring — ongoing retail operations support after the initial launch.

Use Cases

How Companies
Use Mirchi.

Brand Winning First Retail Placement
Challenge

A fast-growing CPG brand secured its first major retailer but lacked the operational resources to complete onboarding.

Outcome

Mirchi handled the complete retail operations — from data preparation to portal submission to go-live confirmation. Products live in 3 weeks with zero portal rejections.

Broker Managing Multiple Brand Launches
Challenge

A food broker winning placements for 6 brands across 3 retailers had no capacity to manage the item setup and portal work in parallel.

Outcome

Mirchi ran simultaneous retail operations across all 6 brands and 3 retailers — every brand live within the retailer's new item window.

Manufacturer Expanding to New Channels
Challenge

A manufacturer already live at 2 retailers needed to expand to 5 additional channels at once — each with different portals and requirements.

Outcome

Mirchi coordinated the full multi-channel expansion — all 5 retailers live within 8 weeks, with a repeatable retail operations process in place for future launches.

Who This Is For

Built for every company
launching through retail.

Whether you're launching your first SKU or your five-hundredth — into one retailer or twenty — Mirchi provides the retail operations expertise to get products live faster and keep them there.

Brands winning new retail placements and needing fast execution
Brokers managing onboarding for multiple brand clients
Manufacturers expanding into new retail channels
Suppliers navigating complex retailer portal requirements
Distributors onboarding new products for retail customers
Any team that can't afford to lose weeks to portal errors
FAQ

Frequently Asked
Questions.

Ready to Launch?

From buyer approval
to products live.

Let's talk about how Mirchi can take the retail operations complexity of retailer onboarding off your team's plate — from item setup to go-live.