Retail Operations For Brokers
Category Reviews · Onboarding · Ongoing Ops

You Grow the Brands.
We Handle the Retail Operations.

From category review planning and submission preparation to retailer onboarding, product data management, and ongoing catalog operations — Mirchi Labs helps brokers support more brands without building a larger back-office team.

Food & Beverage BrokersCPG BrokersSpecialty BrokersMulti-Line RepresentativesRegional Brokers
The Broker's Challenge

More Brands. More Retailers.
More Operational Complexity.

Managing retail opportunities across multiple brands and retailers creates an enormous amount of behind-the-scenes work. Every retailer has different category review schedules, submission requirements, deadlines, product data standards, and onboarding processes.

Category Review Schedules Are Fragmented

Review calendars arrive through retailer websites, portals, spreadsheets, emails, and buyer communications. Keeping everything current across multiple retailers is time-consuming.

Opportunities Are Easy to Miss

Every brand has different category opportunities. Matching retailer review windows to the right brands — and tracking the corresponding deadlines — requires constant attention.

Submission Preparation Takes Time

Retailer forms, product information, pricing inputs, samples, and documentation must be coordinated before submission deadlines.

Every Retailer Has Different Requirements

Item setup, product attributes, images, packaging information, compliance requirements, and retailer portals vary from one destination to another.

More Clients Mean More Back-Office Work

As the brokerage grows, administrative and operational responsibilities grow with it — taking time away from buyer relationships and business development.

What We Do

One Partner.
Across the Retail Lifecycle.

From identifying the next opportunity to keeping approved products live, Mirchi provides the operational support behind your brokerage.

Mirchi Labs is a retail data operations company. We run the product data, submission, and onboarding workflows that sit behind retail placement — delivered as a managed service, and under your brand when you want it that way.

Category Review Intelligence

Every Review Window. One Calendar.

Bring retailer category review schedules into one organized, actionable view so your team can plan ahead and stay on top of important deadlines.

  • Collect and consolidate available retailer schedules
  • Organize review periods and submission deadlines
  • Track retailer and category-specific opportunities
  • Identify missing or changed schedule information
  • Maintain an actionable review calendar
  • Support ongoing monitoring and updates

Coverage depends on the schedule information each retailer makes available.

Opportunity Matching

The Right Brand. The Right Review.

Connect upcoming category reviews with the brands and product categories in your portfolio, so the opportunities worth pursuing surface early enough to act on.

  • Maintain brand and category profiles
  • Match relevant retailer category reviews to brands
  • Identify upcoming submission opportunities
  • Prioritize opportunities for broker review
  • Organize next actions across multiple clients

Delivered as an intelligence-assisted service workflow with broker review, not an autonomous system.

Submission Support

Complete Submissions. On Time.

Coordinate the operational work needed to prepare complete, timely retailer submissions — forms, data, documents, and the tracking that keeps all of it on schedule.

  • Retailer-specific submission checklists
  • New item form preparation
  • Product information collection
  • Coordination of required documents and samples
  • Internal deadline and task tracking
  • Submission readiness checks
  • Follow-up and status tracking

Final commercial decisions, buyer communications, and authorized submissions remain under broker and client control.

Retailer & Distributor Onboarding

Approved To Live.

Once an opportunity is approved, Mirchi moves products through retailer and distributor item setup — with operational experience across 80+ retailer, distributor, and marketplace destinations.

  • Supplier onboarding support
  • Product data intake and preparation
  • Retailer-specific attribute mapping
  • Retailer form and template completion
  • Product content and image readiness
  • Portal submission support
  • Validation error resolution
  • Launch status tracking
  • Distributor data readiness support
Ongoing Catalog Operations

Accurate Today. Accurate Next Quarter.

Keep product information accurate, current, and retailer-ready as brands add SKUs, change packaging, and run into shifting retailer requirements.

  • New SKU additions
  • Product data changes
  • Retailer-specific content updates
  • Catalog maintenance
  • Listing issue investigation
  • Requirement change coordination
  • Ongoing operational reporting
White-Label & Fractional Operations

Your Brand. Our Capacity.

Extend your brokerage with experienced retail operations capacity — without building a full internal catalog operations team.

  • White-label delivery
  • Dedicated or shared operational resources
  • Fractional operations support
  • Portfolio-level task management
  • Branded reporting where agreed
  • Flexible support as client portfolios grow
  • Integration into existing broker workflows
The Lifecycle

From Retail Opportunity
to Products on Shelf.

Six stages, one operating partner. Mirchi can pick up the whole lifecycle or step in wherever your team needs the capacity.

01

Discover

Consolidate retailer category review schedules and identify upcoming opportunities.

02

Match

Connect retailer opportunities to relevant brands and product categories.

03

Prepare

Collect product data, prepare forms, and coordinate submission requirements.

04

Submit

Track deadlines, approvals, submissions, and follow-ups.

05

Launch

Support retailer onboarding, item setup, and go-live execution.

06

Maintain

Manage ongoing catalog updates, retailer changes, and operational issues.

Example Broker Workflows

Built Around the Way
Brokers Actually Work.

The workflows below are illustrative examples of how brokers use Mirchi. They are not descriptions of specific client engagements.

Food & Beverage Broker

Situation

A broker represents 20 brands across multiple grocery retailers, each with different category review calendars.

Mirchi's Role

Consolidate available schedules, organize brand-category opportunities, track submission deadlines, and coordinate preparation activities.

Specialty Products Broker

Situation

Several brands are preparing submissions to multiple retailers, with different forms, product information requirements, and internal deadlines.

Mirchi's Role

Coordinate retailer-specific product data, submission checklists, form preparation, and readiness tracking.

Multi-Line Sales Representative

Situation

A brokerage is expanding its client portfolio but does not want to hire additional full-time catalog operations staff.

Mirchi's Role

Provide white-label operational support for retailer onboarding, catalog maintenance, and recurring administrative workflows.

Partnership Models

Work Together
Your Way.

Referral Partnership

Brokers introduce clients needing product data, retailer onboarding, or catalog operations support. Mirchi delivers services directly under an agreed commercial arrangement.

Brokers who want to solve a client problem without taking on operational involvement.

White-Label Operations Partnership

Mirchi works behind the scenes as an extension of the brokerage, supporting its brand clients under agreed confidentiality and operating procedures.

Brokers who want to offer retail operations as part of their own service line.

Fractional / Dedicated Operations Team

Mirchi provides ongoing operational capacity for a brokerage's portfolio, with defined responsibilities, reporting, and service scope.

Particularly relevant to brokers managing multiple brands across multiple retailers.

The Broker Value

More Time Selling.
Less Time Managing Operations.

Mirchi becomes the operations layer behind your brokerage — so you can take on more brands, stay ahead of more review windows, and deliver more for your clients without growing your internal team.

Spend more time with buyers and brand clients
Stay organized across retailer category reviews
Reduce missed submission deadlines
Improve submission preparation and readiness
Manage multiple retailer onboarding projects
Expand client services without building a large team
Offer white-label operational capabilities
Maintain clearer visibility across the brand portfolio
FAQ

Frequently Asked
Questions.

No. Your team owns brand relationships, buyer relationships, and commercial decisions. Mirchi supports the operational workflows behind retail growth.

Yes, we can help consolidate available schedules, organize relevant category review windows, and maintain actionable trackers. Coverage and update methods depend on the information available from each retailer.

We can help match available retailer review information against your brand portfolio and product categories, with broker review of the resulting opportunities.

Yes. Mirchi supports product data collection, form preparation, retailer-specific validation, submission coordination, and related operational tasks. Final approvals and authorized submissions follow the agreed workflow.

Yes. White-label arrangements are available with agreed confidentiality, reporting, and responsibilities.

No. Mirchi can work with existing spreadsheets, product data exports, retailer templates, and other available systems. Our technology supports the operations behind the scenes.

Yes. We can begin with a defined set of retailers, brands, category review schedules, or onboarding tasks before expanding into ongoing support.

Let's Talk

Your Next Retail Opportunity
Shouldn't Become More Back-Office Work.

Whether you're managing category reviews for 20 brands or preparing your next retailer launch, Mirchi can help organize and execute the operational work behind your brokerage.